To Factory Reset the Keypad, plug in the Keypad using the supplied cable and charging block.
#Reset ring keypad code code#
The Ring app is prompting you to perform a factory reset.įollow the onscreen instructions by scanning the QR code on the Keypad or entering the 5-digit PIN code. The Keypad is still waiting or attempting to connect to the Ring app. There are a few reasons why a factory reset might be necessary: If you've tried all of the above steps and are still having difficulty with your Keypad, you may need to perform a factory reset on this device. This will remove device settings such as chirps and volume adjustments and reset the device back to the original default settings. The device should be removed and can now be setup again in the Ring app.įactory resetting your Ring Alarm Keypad (2nd Generation) Tap Remove and the app will say “Removing device, Listening for device to remove.”. This will remove your entire Ring Alarm network and you’ll need to reset every device. Tap Z-Wave, then tap Remove Z-Wave Device. Tap Device Settings (the gear icon), then tap Advanced Options. Ring Alarm Keypad (2nd Generation) still won't connect You should leave it unplugged until you are ready to reconnect your Keypad (2nd Generation) to your Base Station. The Ring app will let you know the device was removed. Tap Got it once your Keypad is successfully removed. Confirm device removal by tapping Remove Device on the next screen. Tap Remove Device at the bottom of the screen. Then, tap Keypad 1st Gen under the Keypads section. To remove your Ring Alarm Keypad (2nd Generation): Removing your Ring Alarm Keypad (2nd Generation)īefore removing your Keypad from your Ring Alarm, make sure you have disarmed your system to avoid triggering a false alarm. When it is attempting to pair (listening), try pressing and holding the 1 key on the Keypad. Repeat the process of adding your Keypad (2nd Generation) if it won't connect. If nothing happens, tap the pinhole reset button on the back of your Keypad. 
You may have to use a Ring Alarm Range Extender. If this doesn't work, move the keypad closer to the Base Station and plug it in.
Unplug the Keypad from your power outlet and then plug it in again.If your device shows that it's waiting to connect in the Ring app, but nothing happens: Ring Alarm Keypad (2nd Generation) won’t connect To change modes settings for your Keypad: LEDs light up only when you press a button on your Keypad (preserves battery power). If Keep Mode LED On is chosen but the Keypad (2nd generation) is unplugged, the Keypad will perform as if Motion Detection has been chosen to preserve battery power.LED lights will stay on at all times (when plugged into a working power source). The Ring Alarm Keypad (2nd Generation) allows you to choose between 3 modes: Modes settings for Ring Alarm Keypad (2nd Generation) Having issues with your Ring Alarm Keypad (2nd Generation)? Learn to switch between modes, connect to your Ring Alarm system, and more.
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